Terms & Conditions

Hillman Memory Assistant – Terms of Service

Last Updated: 04/02/2026

By accessing, purchasing, activating, or using the Hillman Memory Assistant device, mobile application, or related services (collectively, the “Service”), you agree to be bound by these Terms of Service.

If you do not agree with these terms, you must not use the Service.

 

1. Description of Service

Hillman Memory Assistant is a wearable device and digital platform designed to support caregivers and individuals experiencing memory loss. The Service may include features such as:

• location tracking

• safety alerts

• fall detection

• sleep monitoring

• communication tools

• caregiver monitoring dashboard

• video or audio communication

The Service is intended to assist caregivers but does not guarantee safety, supervision, or medical outcomes.

 

2. Eligibility

You must be at least 18 years old to create an account or activate the Service.

If you are activating the device for another individual, you represent that you have the legal authority or consent to do so.

 

3. User Responsibilities

Users agree to:

• use the device only for lawful purposes

• maintain the device properly

• keep the device charged

• ensure the device is worn correctly

• maintain secure account credentials

• provide accurate information when creating an account

Improper use of the device may reduce effectiveness.

 

4. Technology Limitations

The Service relies on wireless networks, GPS signals, software systems, and hardware components.

You acknowledge that the Service may experience:

• signal interruptions

• inaccurate location data

• delayed notifications

• sensor inaccuracies

• hardware or software malfunctions

Hillman Memory Assistant does not guarantee uninterrupted operation or perfect accuracy.

 

5. Emergency Situations

Hillman Memory Assistant is not an emergency response system.

Alerts, notifications, or communications may not always be delivered in real time.

The Service should never be relied upon as the sole method of obtaining emergency assistance.

In an emergency, users should contact local emergency services immediately.

 

6. Intellectual Property

All software, designs, branding, technology, and content associated with Hillman Memory Assistant are the property of the company and protected by applicable intellectual property laws.

Users may not copy, modify, distribute, or reverse engineer any part of the Service.

 

7. Limitation of Liability

To the fullest extent permitted by law, Hillman Memory Assistant and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the Service.

This includes but is not limited to:

• personal injury

• health events

• missing persons

• inaccurate alerts

• data loss

• device malfunction

Use of the Service is at the user’s own risk.

 

8. Changes to Terms

We may update these Terms of Service periodically. Continued use of the Service after updates indicates acceptance of the revised terms.

 

2. Privacy Policy

Hillman Memory Assistant – Privacy Policy

Last Updated: [Insert Date]

Hillman Memory Assistant is committed to protecting the privacy of our users.

This Privacy Policy explains how information is collected, used, and protected when using the device or services.

 

1. Information We Collect

Account Information

• name

• email address

• phone number

• caregiver relationship information

Device Data

• location information

• movement and activity data

• sleep patterns

• device status and battery levels

Communication Data

• audio or video calls

• voice messages

• communication logs

Technical Information

• device type

• software version

• usage analytics

 

2. How We Use Information

Collected information may be used to:

• provide device functionality

• support caregiver monitoring

• improve system performance

• develop new features

• ensure product safety

• provide customer support

 

3. Location and Sensor Data

The device collects location and motion data to enable safety features such as:

• location tracking

• fall detection

• activity monitoring

Users acknowledge that these features require the transmission of sensor and location data.

 

4. Data Sharing

Hillman Memory Assistant does not sell personal data.

Information may be shared with:

• authorized caregivers

• service providers that support the platform

• legal authorities if required by law

 

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect user data.

However, no system can guarantee absolute security.

 

6. User Control

Users may request access to, correction of, or deletion of personal data in accordance with applicable laws.

 

3. Product Liability & Safety Disclaimer

Hillman Memory Assistant – Safety Disclaimer

The Hillman Memory Assistant device is intended to provide assistance to caregivers and individuals experiencing memory challenges.

However, users must understand the following limitations.

 

Not a Medical Device

Hillman Memory Assistant is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease.

Health-related measurements such as heart rate or sleep data are provided for informational purposes only.

Users should consult qualified medical professionals for health concerns.

 

Not a Replacement for Caregiving

The device is not a substitute for human supervision or professional care.

Caregivers remain responsible for monitoring and supporting the individual using the device.

 

Technology Limitations

Due to the nature of wireless technology and sensors, the device may occasionally experience:

• inaccurate location data

• delayed alerts

• sensor misreadings

• network outages

• hardware or software failures

Users acknowledge that the system cannot guarantee complete safety or reliability.

 

Emergency Use

The device should not be relied upon as a primary emergency alert system.

In an emergency situation, users should immediately contact local emergency services.

 

Assumption of Risk

By using Hillman Memory Assistant, users acknowledge that all technology carries inherent limitations and agree to assume responsibility for its use.

1. Caregiver Consent Agreement

Hillman Memory Assistant – Caregiver Consent Agreement

By activating or using the Hillman Memory Assistant device on behalf of another individual (“the wearer”), you acknowledge and agree to the following:

Authorization

You represent that you have the legal authority or consent from the wearer to:

• activate the device

• collect location data

• collect activity and sensor data

• enable audio or video communication

• monitor safety alerts

If the wearer is unable to provide informed consent due to medical or cognitive limitations, you represent that you are legally authorized to act in their best interest.

Monitoring Consent

By activating the device, you acknowledge that the Hillman Memory Assistant may collect and transmit:

• location information

• movement data

• health-related sensor data

• communication data

• device status information

This data is used to support safety monitoring and caregiver communication.

Camera and Audio Use

Certain device features may include audio or video communication.

You agree that you will only use these features in compliance with applicable privacy and consent laws in your jurisdiction.

Responsibility of the Caregiver

The caregiver agrees that they remain responsible for:

• monitoring the wearer’s well-being

• responding to alerts

• ensuring the device remains charged and properly worn

• providing appropriate care and supervision

The Hillman Memory Assistant device does not replace human caregiving or supervision.

 

2. Health Data / Medical Information Disclaimer

Health Information Disclaimer

Hillman Memory Assistant may collect certain physiological or behavioral data including:

• heart rate

• sleep patterns

• movement and activity data

This information is intended for informational and caregiver support purposes only.

Hillman Memory Assistant:

• is not a medical device

• does not provide medical advice

• does not diagnose medical conditions

Any health-related information provided by the device should not be relied upon for medical decisions.

Users should consult qualified healthcare professionals regarding any medical concerns.

 

3. Product Warranty

Hillman Memory Assistant – Limited Warranty

Hillman Memory Assistant warrants that the device will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase.

During this warranty period, the company may, at its discretion:

• repair the device

• replace the device

• provide a refurbished replacement device

This warranty does not cover damage caused by:

• misuse

• unauthorized modification

• improper charging

• accidents or physical damage

• water damage beyond the device’s rating

• loss or theft

Except as expressly stated, Hillman Memory Assistant disclaims all other warranties, whether express or implied.

 

4. Data Protection / Privacy Compliance Language

Data Protection Statement

Hillman Memory Assistant takes reasonable steps to protect personal information through administrative, technical, and physical safeguards.

Data collected by the device may include:

• personal information

• location data

• activity and sensor data

• communication data

This information is used solely for:

• device functionality

• caregiver monitoring

• system improvement

• customer support

Hillman Memory Assistant does not sell personal data to third parties.

Data may be shared with trusted service providers that support system operations or when required by law.

 

5. Product Safety Warning

Important Safety Information

Users should review the following safety guidance before using the Hillman Memory Assistant device.

The device should not be used:

• as the sole means of monitoring an individual

• as a replacement for professional medical equipment

• as a guaranteed emergency alert system

Technology limitations may cause:

• delayed notifications

• inaccurate readings

• temporary signal interruptions

Caregivers should always maintain appropriate supervision of the wearer.

 

6. Limitation of Liability Clause

This is the most important legal protection used by most wearable companies.

Limitation of Liability

To the maximum extent permitted by law, Hillman Memory Assistant and its affiliates shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to the use of the device or services.

This includes, but is not limited to:

• personal injury

• medical events

• wandering incidents

• inaccurate alerts

• communication failures

• device malfunction

Use of the device is at the user’s own risk. The device and services are provided ‘as is’ and ‘as available’ without warranties of any kind, and the company does not guarantee the accuracy, reliability, or availability of the services.

 

8. Mandatory User Acceptance Statement

Before using the device, users should see a required agreement screen like this:

User Acknowledgement

By activating the Hillman Memory Assistant device, you confirm that you:

• have read and understood the Terms of Service

• understand the limitations of the technology

• accept the Privacy Policy

• accept the Safety Disclaimer

• agree to use the device responsibly

You acknowledge that the device is not a substitute for caregiving, medical supervision, or emergency services.